Description : Receptionist VA1259. Company : Anabas. Location : London
Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.
We are currently seeking a front of house Receptionist who will also conduct Facilities duties at our clients site in Central London (EC2V). This is a full time permanent role at an annual salary of £30,300 with discretionary bonuses.
Working 40 hours a week Monday to Friday between 07:30am and 6:30pm on a rotating shift.
You will provide a warm and efficient welcome to all internal and external clients, manage the meeting room floor prioritising booking allocations and general tasks to meet service agreements as part of an immediate team of 4 receptionists and a wider facilities team of 26.
Benefits include:-
- Above standard holidays of 33 days holiday per year Bank Holidays.
- Discretionary bonuses.
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Employee Assistance Programme - Anabas employees have access through health assured to support and advice on a variety of issues that can impact life.
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Access to Life Assured App - Anabas employees have access to a multitude of resources to aid health and wellbeing.
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Recognition and Reward scheme -Mangers can highlight work well done with a financial reward of varying amounts.
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Cycle 2 Work scheme - A great way to purchase a bike & accessories whilst spreading the cost through salary sacrifice (annual income dependant).
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Recommend a friend scheme - Nominate a new Anabas team member to join our already talented team and receive a referral payment.
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Company events
- Training & development opportunity.
The ideal candidate will have strong customer service skills
The successful applicant will work across the Ground Floor and Client Meeting Room floor reception desks, dealing with advanced reservations and associated administration as well as answering the switchboard, at a leading Investment bank in the heart of the city of London.
Facilities assistant duties comprise a portion of this role, these are not limited to desk based administration, they also encompass completing physical building surveys and adhoc assistance with a variety of tasks.
The suitable applicant will be part of an immediate team of 4 receptionists and a wider facilities team of 21.
Your responsibilities will include:
- Ensuring that all incoming calls for the client business are handled efficiently and courteously.
- Meet and greet visitors in a friendly and personable way.
- Manage meeting rooms on a day to day basis, prioritising booking allocations and general tasks to meet service agreements.
- Manage advanced room bookings and all associated administration
- Support management with reporting and adhoc duties
- Undertake wider facilities duties to support the contract
- Provide a warm and efficient welcome to all internal and external clients.
You will have:
- Experience in customer service
- Have exceptional organisation and communication skills.
- The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.
- Willingness to work as part of team and an ambition to get the job done and done well.
- Have a high level of accuracy and attention to detail and the ability to manage own workload.
- Have a good working knowledge of Excel and be a self-starter.
- To be flexible to meet varied and changing business needs, including with shift times with a service focused attitude and understanding of business needs.
Sound like the job for you? We look forward to receiving your application soon!
